“Lodestone stood out for us as, just like TuGo, they had demonstrable expertise in the travel claims space. We were particularly drawn to their expertise and knowledge in automated integrations with all the major USA medical networks – this is important to us from a business efficiency and cost containment perspective as we see a lot of high value medical claims from the USA. Their system is modern, intuitive, and very efficient, with all the features we wanted to see in a one stop shop. We are very excited to have implemented the first phase, and we can’t wait to roll out all our other products. We anticipate that the partnership with Lodestone will transform our business on many levels; not only are the system AI features amazing and designed to enhance processing and speed of decision making, working with their collaborative and innovative project team has been an absolute pleasure and has elevated our outlook of the future of travel claims . We are very excited for what the future holds!”
Lodestone Solutions is ISO27001:2022 Certified (Certificate AUS/ISMS/JAS–C0003/0021)
Our travel claims system has numerous travel-specific features such as exchange rate calculations, out of the box travel policy and extras benefit mapping, destination and travel warning validations, location-based technical fraud and error checks. In addition it features high levels of process automation and machine learning, allowing for instant processing of claims.
Our 360 degree customer claim site is a social media style feature. It allows easy customer interactivty for claims progress and communications, submissions of additional documents.
We understand what it takes to navigate Insurance and Government regulations.
Proven capability to deliver game-changing solutions that give you the competitive edge.
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