Southern Cross Travel Insurance is the leading travel insurer in New Zealand, and a major player in Australia. With a globally recognized brand. The Lodestone system will significantly streamline their claims process, providing a big boost in STP rates, and a great experience for customers.
100% AI Evaluation of Travel Claims
Lodestone now uses custom LLM and Agentic models to process, comprehensively evaluate and make decisions on ALL travel claims. Key claim evaluation steps performed by
July 9, 2025
