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Company Timeline

2006
Founded by David & Anton.
  • The vision is to provide leading edge solutions to insurance and
    government clients.
  • Consulting and development work on various client projects.
2009
  • Builds the iCare Home Warranty Insurance system.
2010
  • David becomes CISA Certified (Premier global entity for information security professionals).
  • Builds the Enterprise Insurance Data Warehouse for the NSW Self Insurance Corporation (Australia’s largest insurer).
2012
  • Significant extension to Home Warranty System for iCare Home Warranty Insurance.
2015
  • Major Development of the iCare Home Warranty Business Application.
  • Builds insurance claim inspection app for Hollard Insurance.
2016
  • Trial automation using OCR for cancer classification, in collaboration with CSIRO.
  • Enters partnership with General Insurance Software business Appsure.
2017
  • Builds comprehensive insurance dashboards for the Self Insurance Corporation.
2018
  • Implements Appsure General Insurance Platform at several Australian underwriting agencies.
  • Implements our Travel Claim System at Hollard Australia.
  • Becomes accredited Salesforce partner.
2019
  • Pioneers Azure Machine Learning integration into Travel Claims System.
  • Implements fully automated STP (Straight Through Processing) of Travel Claims System for Hollard Insurance.
2020
  • Enhances the HBCF Insurance Enterprise Data Warehouse Solution.
  • Implements our Travel Claim System at Trawick Travel Insurance USA.
2021
  • Appointed to implement our Travel Claim System at premier Australian insurer Budget Direct (Auto & General).
  • Implements automated document review in our Travel Claim System, significantly boosting STP.
  • Becomes ISO 270001:2013 certified.
2023
  • Implements significant automation in the iCare Home Warranty Insurance eligibility assessment process, reducing assessment times from weeks to hours.
2024
  • Integrates significant LLM (GPT Capability) into Travel Claim System, improving STP and fraud detection.
  • Appointed to implement our Travel Claim System at Southern Cross Travel Insurance.
2025
  • "100% AI" rolled out for Travel Claims. All claims full assessed by Lodestone’s advanced LLM models. Full integration to the system application and database layers, and seamless interface to STP for complete claim processing.
  • Leading Canadian and globally renown travel insure TuGo goes live with Lodestone Travel Claims system.
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  • Level 1, 204 Clarence Street
    Sydney NSW 2000, Australia.

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