We developed and deployed a Salesforce based complaints solution at a division on NSW Family and Community Services. The system includes automated rules for escalating cases and automated SLA management. The go live went smoothly and user feedback was excellent.
Canadian Travel Insurer TuGo Selects Lodestone Travel Claims System
TuGo has been a major Canadian travel insurer for over 60 years, and is a globally-recognized leader in the travel insurance industry. We are delighted