We launched an online customer claim lodgement solution for Fastcover and Woolworths travel insurance. This fully authenticated and automated solution seamlessly integrates to AppSure claims solution. It provides a great customer experience for claimants, as well as tremendous data quality improvements, financial controls, and processing efficiencies for the Hollard claims team.
100% AI Evaluation of Travel Claims
Lodestone now uses custom LLM and Agentic models to process, comprehensively evaluate and make decisions on ALL travel claims. Key claim evaluation steps performed by
July 9, 2025
