Lodestone has been awarded a competitive public tender contested by about 10 respondents, including many well know development companies.
The 6 month project will provide a publicly accessible WCAG 2.0 complaints website, integrated to the agency administration system via APIs. In addition the portal will allow filtering and analysis of cases by other relevant government agencies.
Lodestone now uses custom LLM and Agentic models to process, comprehensively evaluate and make decisions on ALL travel claims. Key claim evaluation steps performed by
Southern Cross Travel Insurance is the leading travel insurer in New Zealand, and a major player in Australia. With a globally recognized brand. The Lodestone
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